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T&C's & Privacy Policy

 

Privacy policy - effective 25th May 2018

GDPR

We understand that your privacy is important.

We will only hold or use information about you as is required in the process of an enquiry, placing an order and delivery. We will not hold your details for longer than is necessary – all information gathered will be destroyed as soon as an appropriate time has elapsed that is reasonable for our order and sale process.

Your data and how it is used

We will only gather information that is applicable to the customer order process. This can include your name, address, contact number, email address and payment details for the method in which you wish to pay for your item(s) and other relevant data for the order and sales process. For trade enquiries we may also ask the number and type of outlets you have and where you heard about us.This data will only be used to fulfil your order to a completed state – this can include aftersales support.

Third Parties

We will pass no data to Third Parties except for what is normally required to process your order and sale as stated above.

Cookies

Cookies are small pieces of data used to run certain parts of our website and are common with most online stores. The purpose of them is to allow the customer to use items such as 'recently viewed'. They are not linked in any way to data we gather during our order and sales process.

If you are concerned about cookies we recommend you change your browser settings to disable them either for our own site or everything.

If cookies are disabled on your browser you may be unable to use our website fully.

If our site has links to external sites or user content from them, they will have their own cookie policy. Please check each site if you are concerned.

Your Information & Our Privacy Policy

You may request details of personal information we hold about you by contacting us at info@thesilverstudio.co.uk or writing to us at Glynart, The Silver Studio, Fairway, Haugh Road, Dalbeattie.

Any changes to our privacy policy will be updated on this page.

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